KMCK Media – Privacy Policy

Last updated: 15 November 2025

This Privacy Policy explains how KMCK Media (“we”, “us”, “our”) collects, uses, stores, and protects your personal information in accordance with the New Zealand Privacy Act 2020.

By accessing our website, galleries, Pixieset platform, or purchasing our products, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

1.1. Information You Provide

• Name

• Email address

• Contact details

• Order information

• Payment details (processed securely by Stripe — we do not store card numbers)

• Any information submitted through forms, messages, or email

1.2. Automatically Collected Information

Pixieset and Stripe may automatically collect:

• IP address

• Browser type

• Device information

• Session data

• Cookies for site functionality

• Gallery usage analytics

1.3. Image & Media Data

When you appear in photos or videos:

• Images are stored securely through Pixieset

• Only authorised individuals can access private galleries

• We do not use client images for marketing unless permission is granted

2. How We Use Your Information

We use your information to:

• Deliver, manage, and personalise galleries

• Process orders and payments

• Provide digital downloads

• Communicate with you about orders or enquiries

• Improve our services and website performance

• Maintain security and prevent misuse

• Send marketing emails only if you opt in

We do not sell or share your information with third parties except as required to provide our services.

3. How Your Information Is Stored

Your information may be stored on:

• Pixieset servers (image hosting, galleries, downloads)

• Stripe (payment processing)

• Email providers (communication)

• Backup storage used by KMCK Media

We take reasonable steps to protect your information from unauthorised access, alteration, or loss.

4. Sharing Your Information

We only share your information with:

• Pixieset - For hosting galleries, deliverables, and store purchases.

• Stripe - For secure payment processing.

• Service Providers - (e.g., email hosting, backup software)

These providers process information only as necessary to support KMCK Media.

• Legal Requirements - We may share information if required by law, court order, or government request.

We do not sell, rent, or trade personal information.

5. Access to Private Galleries

If galleries are password protected:

• You are responsible for keeping passwords confidential

• Sharing a gallery link or password is done at your own risk

• We may remove or archive galleries at any time

6. Cookies and Tracking

Pixieset may use cookies and similar technologies to:

• Keep you logged in

• Improve browsing

• Measure performance

• Store preferences

You may disable cookies in your browser settings, but some features may not work correctly.

7. Payments and Security

All card payments are handled through Stripe, which is:

• PCI-DSS compliant

• Fully encrypted

• Independently audited

KMCK Media never stores or accesses your payment card numbers.

8. Data Retention

We retain:

• Order records for tax and business purposes

• Gallery files for the period agreed with the client

• Contact information for communication and support

You may request deletion of your personal information unless we are required to retain it by law.

9. Your Rights Under NZ Law

You have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion (where applicable)

• Opt out of marketing communications

• Ask how your information is stored or used

Requests can be made by emailing us at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be effective immediately upon publication.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, contact:

KMCK Media
Email: kateimmckeen@gmail.com